SALES AND REFUND TERMS AND CONDITIONS
Thank you for shopping at Soul Energy. We appreciate the fact that you chose to buy Soul Energy Noosphere Regulators and to take care of Your Spiritual Growth! We also want to make sure you have a rewarding experience while you are exploring, evaluating, and purchasing our products.
ORDER ACCEPTANCE/ CONFIRMATION
Soul Energy may, in its sole discretion, refuse or cancel any order and limit order quantity. Soul Energy may also require additional qualifying information prior to accepting or processing any order. Once we receive your Online or E-mail at firstname.lastname@example.org order, we’ll provide you with an e-mail order confirmation. Your receipt of an order confirmation, however, does not signify Soul Energy’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. The Soul Energy Store reserves the right, at any time after receiving your order, to accept or decline your order for any reason. If Soul Energy cancels an order after you have already been billed, Soul Energy will refund the billed amount.
IMPORTANT: For your order to be complete Before Shipping we need UP TO 10 (TEN) Working Days (depends on the quantity of your order) and UP TO 14 (FOURTEEN) Working Days, if you order has your name laser graved on your Necklace Soul Energy Noosphere Regulators (the term can be shorter due to the schedule of the Laser Graving services).
Every Soul Energy Noosphere Regulator is produced Especially for You after you make an order and this process requires extra time above the days mentioned above in case your order is bigger then 10 (TEN) Soul Energy Noosphere Regulators. It will be a matter of personal communication between each other in order to gain clarity on the matter.
You receive a discount based on the amount of your purchase.
NECKLACE NOOSPHERE REGULATORS
• 5% discount for a purchase amount from 600 EUR to 6 000 EUR
• 10% discount for a purchase amount above 6 000 EUR
NOOSPHERE REGULATORS FOR HANDS AND BODY
• 5% discount for a purchase amount from 900 EUR to 9 000 EUR
• 10% discount for a purchase amount from 9 000 EUR to 12 600 EUR
• 15% discount for a purchase amount above 12 600 EUR
The Soul Energy Store sells and ships products to end-user customers.
In case you want to purchase for your friends, relatives, colleagues, etc. you can use the discounts mentioned above.
You are strictly forbidden to resell any type of Soul Energy Noosphere Regulators BELOW or ABOVE the ORIGINAL PRICES of every type of Noosphere Regulator listed in Soul Energy store.
We reserve the right to refuse or cancel your order if we suspect you are purchasing products for reselling at prices other than those listed in the online store.
STANDARD RETURN POLICY
We fundamentally believe you will be thrilled with the Soul Energy Noosphere Regulators you purchase from the Soul Energy Store. That’s because we go out of our way to ensure that they’re designed and built to be just what you need.
We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.
If you have any problems with your order (missing, incorrect product, shipping damages, etc.), please contact us by email: email@example.com within 5 (five) days of receipt to arrange for a replacement or credit, as long as all products subject to this policy are pre authorized for return by Soul Energy LTD, and are returned by the customer in its original, unused condition.
All return/refund requests must be made within 7 days of receipt, and the returned product must:
· be clean
· be not missing or, have any broken/damaged parts
· be returned with Invoice within 7 days from the date of receipt
All customers are responsible for returned product shipping costs.
SHIPPING AND DELIVERY
You will receive the products you purchased from the Soul Energy Store by DHL Express – Learn more. Since the actual delivery of your order can be impacted by many events beyond Soul Energy’s control once it leaves our facilities, Soul Energy cannot be held accountable for late deliveries. We will, however, work with you to ensure a smooth delivery.
As Soul Energy takes care of the dispatch of the products you purchase on the Soul Energy Store, the risk of loss of, or damage to, product(s) shall pass to you when you, or a person designated by you, acquires physical possession of the product(s). Title in the product(s) shall pass to you when the product(s) is picked up by the carrier from our warehouse. At this point, you will receive the Shipment Notification Email. If there are any issues with delivery, please contact Soul Energy to resolve.
Items in your order may have different shipping availability- the next day, two days, etc. You can choose what suits you best before you send your order.
See checkout for estimated delivery dates.
Delivery times vary according to your selected delivery address, availability of your items, and the time of day you place your order. A signature may be required for delivery.
Soul Energy uses one of the best carriers in the business to make sure your order gets to you on time.
The cost for shipping is calculated and displayed on the Checkout page before you complete your order. You can find delivery costs at checkout and online when you view your order on the Order Status page.
ONE YEAR LIMITED WARRANTY
Soul Energy LTD will repair or replace, at our option and after an inspection in our facility, any new product manufactured and sold by Soul Energy that is defective by means of material for a period of one year from the invoice date, and when returned by the original customer within this period at such customer’s expense and accompanied by a copy of the invoice and the product model. Soul Energy LTD’s limited warranty expressly excludes any damage or failure based on accidents, alteration, misuse, neglect or in any manner not in compliance with then-current safety and operating instructions. Soul Energy products are not intended for commercial use and such use will void any warranty.